ast Updated: August 11, 2026
At StuffBox.pk, we aim to make the delivery process simple, convenient, and reliable for our customers across Pakistan.
Because StuffBox.pk is a multi-vendor marketplace, delivery times, shipping charges, and available delivery methods may vary depending on the vendor, product, delivery location, and courier service.
Delivery Areas
We currently aim to provide delivery services across Pakistan, subject to the availability of the relevant vendor and courier service.
Some products or sellers may not be able to deliver to certain locations. If delivery is unavailable for your address, this may be indicated during checkout or communicated by the vendor.
Processing Time
After an order is placed, the relevant vendor may need time to prepare and process the order before it is handed over to the courier.
Processing times can vary depending on:
- Product availability
- Vendor location
- Product category
- Order quantity
- Customization requirements
- Vendor operating hours
- Public holidays or weekends
The estimated processing or dispatch time may be shown on the product page or communicated after the order is placed.
Delivery Time
Estimated delivery time depends on the delivery address, vendor location, courier service, and product availability.
In general, deliveries may take approximately 2–7 business days after dispatch within Pakistan.
Remote or less accessible areas may require additional delivery time.
Delivery estimates are not guaranteed and may be affected by circumstances outside our control.
Shipping Charges
Delivery charges may vary depending on:
- Delivery location
- Product size and weight
- Vendor location
- Courier service
- Number of products
- Shipping method
The applicable shipping charges may be displayed during checkout before you complete your order.
Some vendors may offer free delivery, while others may charge a separate delivery fee.
Multiple Vendors in One Order
If you purchase products from multiple vendors, your products may be shipped separately.
You may receive:
- Different packages;
- Different tracking numbers; and
- Different delivery dates.
Shipping charges may also be calculated separately depending on the vendor and delivery requirements.
Order Tracking
Where tracking information is available, customers may receive a tracking number or delivery update after the order has been dispatched.
Tracking information may be provided through the relevant courier service or through your StuffBox.pk account.
Tracking availability may vary depending on the vendor and courier.
Delivery Attempts
Courier companies may make one or more delivery attempts depending on their policies.
Please ensure that:
- Your delivery address is correct.
- Your phone number is active.
- Someone is available to receive the package.
- You respond to courier calls when necessary.
If a delivery cannot be completed because the customer is unavailable, the address is incorrect, or the customer refuses to receive the package, additional delivery charges or return-to-sender procedures may apply.
Incorrect Delivery Information
Customers are responsible for providing accurate delivery information when placing an order.
Please carefully check your:
- Name
- Phone number
- House/building number
- Street/area
- City
- Postal code
- Other delivery instructions
StuffBox.pk and the relevant vendor may not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
Delayed Deliveries
Although we work to provide timely delivery, delays may occur due to circumstances beyond our reasonable control, including:
- Weather conditions
- Road closures
- Traffic
- Public holidays
- Courier delays
- Natural disasters
- Security situations
- Strikes
- High order volumes
- Incorrect address information
- Other unforeseen circumstances
If your order is delayed, please contact us or the relevant vendor with your order number.
Damaged Packages
If your package appears visibly damaged when delivered, please inspect the package before accepting it where possible.
If you receive a damaged or defective product, contact StuffBox.pk or the relevant vendor as soon as possible.
We may request photographs or videos of:
- The package;
- Shipping label;
- Damaged packaging; and
- The product itself.
This information may be required to investigate the issue and process a replacement, return, or refund where applicable.
Missing or Incorrect Products
If your order is missing a product or you receive an incorrect product, please contact us as soon as possible with your order details.
We may investigate the issue with the relevant vendor and delivery provider and provide an appropriate solution according to our Refund and Returns Policy.
Delivery Confirmation
A delivery may be considered completed when the courier confirms delivery to the address or recipient provided with the order.
In certain situations, delivery confirmation may include a signature, OTP, photograph, or other confirmation method used by the courier.
Contact Us
If you have questions about delivery, shipping, or an existing order, please contact us:
Website: StuffBox.pk
Email:Â [stuffbox14@gmail com]
Phone:Â [+92 325 923 1775]
When contacting us about an order, please provide your order number so that we can assist you more quickly.
Important Note
Delivery times and charges are estimates and may vary by vendor, product, courier, and location. The specific delivery information shown at checkout or provided by the relevant vendor will apply to your order.